#Mozilla thunderbird system integration code#
NB - Migrations are messy and imperfect so we'll do our best in code and the rest will be done by humans before going live if possible! (not going to migrate Get Satisfaction Data, GS migration if any belongs to a future phase TBD for this phase GS forums may continue to exist unchanged) We'll verify that once we get closer to the date! SuMoMo Migration Sancus has agreed informally to help do the migration in Q1 2014. Showfor support for Thunderbird - perhaps as easy as productizing :sancus's showfor thunderbird modifications that are currently working on SuMoMo.Faceted search to distinguish between products.KB article discussions overview that works for separate products.Dashboards that are browsable by product.
Users & use cases Dependencies Requirements From our last experience of migration we know that this is a particularly messy subject that needs careful planning. While the above covers the improvements on the SUMO side we'd also need to lay down the rules for migrating articles and media (and possibly user accounts) to SUMO. In addition the user to user support would need to be extended to hold more than one product without being confusing to users or contributors (including the way people ask questions) The non-user facing part of supporting more than one product is mainly focused on the various dashboards that tell our contributors what they should be doing next and that tell us how we are doing in general. Faceted search would allow users to drill down on a certain product while still allowing us to use one unified source for results. Once the product based navigation lands we would be able to support more products in our KB.Īn area that needs to accommodate more products still is the search results page. The UX research work did already lay down the foundation for the parts that are browsable in the KB.
#Mozilla thunderbird system integration upgrade#
The integration of TB articles into SUMO is a major tasks that requires us to upgrade our software to handle more than just one product.
seems very doable, based on documentation and a chat between developers: the changes between SUMO and SUMOMO are documented here.How feasible is moving over articles from SUMOMO, including images and templates.Very high effort for only one product, probably only makes sense to go this way once we have to support more products.One installation with one database, a unified search.Reducing user confusion since search from the start page currently only shows Firefox results.Reduce the maintenance costs of the two installations of SUMO for Firefox and Thunderbird.5.1.2 Things that will need to be figured out.
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